Excellent two days providing good common platform for common approach by management team. Many items covered are also transferable to ‘non-conflict areas’.
I enjoyed the programme and felt it will be extremely useful, not only directly in my job but also in other aspects of life.
Very good and relevant to on-going management and work situations.
This was one of the most enjoyable and beneficial training programmes I have ever participated in.
Very worthwhile. Can use the examples demonstrated in many aspects of my work.
Excellent presentation and sound principles and advice which can be used in a variety of differing situations.
Excellent – put a different slant on conflict – more human touch
I found the course excellent. It was down to earth and simple in dealing with conflict situations and solutions to problems.
Absolutely excellent. I found this course excellent and gained a lot of knowledge, tips and techniques which I can use in my role.
There is great depth to a lot of this. It is not just a series of quick steps.